Privacy Policy

PATIENT CONSENT FORM:  FOR COLLECTION, USE AND DISCLOSURE OF PERSONAL INFORMATION

Privacy of your personal information is an important part of our office providing you with quality dental care. We understand the importance of protecting your personal information. We are committed to collecting, using and disclosing your personal information responsibly.

In this office, Dr. R.J. Richardson acts as the Privacy Information Officer.

All staff members who come in contact with your personal information are aware of the sensitive nature of the information that you have disclosed to us.  They are all trained in the appropriate uses and protection of your information.

Attached to this consent form, we have outlined what our office is doing to ensure that:

  • only necessary information is collected about you;
  • we only share your information with your consent;
  • storage, retention and destruction of your personal information complies with existing legislation, and privacy protection protocols;
  • our privacy protocols comply with privacy legislation, standards of our regulatory body, the Royal College of Dental Surgeons of Ontario, and the law.

Do not hesitate to discuss our policies with me or any member of our office staff.

Please be assured that every staff person in our office is committed to ensuring that you receive the best quality dental care.

How Our Office Collects, Uses and Discloses Patients’ Personal Information

Our office understands the importance of protecting your personal information.  To help you understand how we are doing that, we have outlined here how our office is using and disclosing your information.

This office will collect, use and disclose information about you for the following purposes:

  • to deliver safe and efficient patient care and maintain communication with you
  • to identify and to ensure continuous high quality service
  • to assess your health needs and to provide health care
  • to advise you of treatment options and enable us to contact you
  • to offer and provide treatment, care and services in relationship to the oral and maxillofacial complex and dental care generally
  • to communicate with other treating health-care providers, including specialists and general dentists who are the referring dentists and/or peripheral dentists
  • to allow us to maintain communication and contact with you to distribute health-care information and to book and confirm appointments
  • to allow us to efficiently follow-up for treatment, billing and collection
  • for teaching and demonstrating purposes on an anonymous basis
  • to complete and submit dental claims for third party adjudication and payment
  • to comply with legal and regulatory requirements, including the delivery of patients’ charts and records to the Royal College of Dental Surgeons of Ontario in a timely fashion when required, according to the provisions of the Regulated Health Professions Act
  • to comply with agreements/undertakings entered into voluntarily by the member with the RCDSO, including the delivery and/or review of patients’ charts and records to the college in a timely up fashion for regulatory and monitoring purposes
  • to permit potential purchasers, practice brokers or advisors to evaluate the dental practice and to conduct an audit in preparation for a practice sale
  • to deliver your dental charts and records to the dentists’ insurance carrier to enable the insurance company to assess liability and quantify damages, if any
  • to prepare materials for the Health Professions Appeal and review Board (HPARB)
  • to invoice for goods and services and to process credit card payments
  • to assist this office to comply with all regulatory requirements

By using this website, you have agreed that you have given your informed consent to the collection, use and/or disclosure of your personal information for the purposes that are listed.  If a new purpose arises for the use and/or disclosure of your personal information, we will seek your approval in advance.

Your information may be accessed by regulatory authorities under the terms of the Regulated Health Professions Act of the purposes of the Regulated Health Professions Act ( RHPA ) for the purposes of the RCDSO fulfilling its mandate under the RHPA, and for the defense of a legal issue.

Our office will not under any conditions supply your insurer with your confidential medical history.  In the event this kind of a request is made, we will forward the information directly to you for review, and for your specific consent.

When unusual requests are received, we will contact you for permission to release such information.  We may also advise you if such a release is inappropriate.

You may withdraw your consent for use or disclosure of your personal information, and we will explain the ramifications of that decision, and the process.

Patient Consent

I have reviewed the above information that explains how your office will use my personal information, and the steps your office is taking to protect my information.

I know that your office has a Privacy Code, and I may see the Code at any time.

I agree that Dr. R.J. Richardson and Associates can collect, use and disclose personal information about me as set out in the information about the offices’ privacy policies.